To help you save time, we’ve gathered our frequently asked questions. Search here for an instant answer. Whether you have a question about the status of your order, or you’d like information about our return policy, we’ve got it covered. Whatever your question, we’re always here to help.


If you have a question about our Benicci products or need help with an order, please feel free to contact us at, call us at +1(833) 236-4224, or chat with us. We will be happy to help.

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Benicci offers FREE Standard Shipping (3-5 business days) for all orders above $25. The shipping cost will be $3-$5 for all orders below $25.

Delivery of items purchased on generally occurs within 3-5 working days following order processing. However, estimated delivery times are approximate and in no way binding. In any case we are dedicated to shipping your order out as soon as possible.

For the moment, we are only able to ship within the continental USA. We hope to be expanding our business and reach more customers in the future.

Of course! Once you place your order, you will receive a tracking number to the provided email address. 

Our customer service is available to assist you if your package is lost. Email, call us at +1(833) 236-4224, or chat with us, and our customer service team will sort it out as quickly as possible.

We have several warehouses within the US. Your order will ship from the one with the available inventory closest to you.

Returns and Refunds

We want you to be delighted with your purchase. If you’re not, don't hesitate to get in touch with our customer service team. We are here to make it right! 


If you are not satisfied for any reason, don't hesitate to contact our customer service team, and we will refund your money back. When we provide a refund, this usually appears back into your original payment method within the next 24-48 hours.

Please feel free to contact us at, call us at +1(833) 236-4224, or chat with us. We will be happy to help if there's something wrong with your product.


Please feel free to contact us at and provide links to your work (Instagram, YouTube) and present a short idea of the article topic. If you are picked, we will contact you.

If you are interested in COLLABORATION AND SPONSORSHIP, please feel free to contact us at We will consider every offer and contact you shortly.


We can offer you a 10% discount on your order for bulk orders. Please feel free to contact us at, call us at +1(833) 236-4224, or chat with us so we can provide you the link to get the discount at checkout.
Unfortunately, we cannot provide discounts more than 10% as our products are already discounted and at a break-even price..

Feel free to write to us at
call at +1 (833) 236-4224, or chat with us in real-time via available Mon - Fri : 9 AM to 6 PM EST